Cloud Data Network Limited
Rooted in Hong Kong and serving the globe, Cloud Data Network Limited is a professional data center operator and integrated telecommunications service enterprise. It is committed to building a first-class data center service system for customers.Leveraging its own advantages and strong technical capabilities, Cloud Data Network takes on the mission of being a "cloud computing and big data infrastructure service provider" in this era of rapid internet growth, dedicated to helping customers build a secure, stable, and high-performance data-driven...
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Six Advantages
• O&M Service: 24/7 Online Service
• Business Improvement Based on User Experience Analysis • Business Architecture Optimization
• Problem Identification, Problem Analysis Report, Quarterly Work Report, and Business Requirement Support
• 24/7 Incident and Critical Incident Recovery Management• Problem Management and Change Management• Incident Logging and SLA Tracking• One-on-One Professional Customer Service
• Leverage Service Review Analysis to Summarize and Prevent Defects• Continuously Improve the Efficiency of Operation and Maintenance Management Services• Take Proactive Measures to Optimize Service Items, Help Reduce Issues, and Proactively Enhance Defect Prevention Processes or Technical Repair Capabilities
• Management and Processes Based on DevOps and ITIL• Clear Accountability System• Service Level Agreement (SLA)-Based Model• Unified Operation and Management Platform
